Brockmann and Company | Customer Insights - Usefulness of Call Screening

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Usefulness of Call Screening

Written by Peter Brockmann

Monday, 19 February 2007

In a study I completed in the summer of 2006, 187 business executives provided insights into the role of mobile phones in their jobs. Call Screening is the notification of incoming calls with the option to determine call disposition such as send to voicemail, or forward to a coworker.