Brockmann and Company | Customer Insights - Satisfaction with Mobile Operator Coverage

Customer Insight

Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Nortel Users Value Video Communications
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Telepresence by Industry 2008 (179)
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Guide to Selecting a Web Conferencing Service (68)
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Satisfaction with Mobile Operator Coverage

Written by Peter Brockmann

Monday, 19 February 2007

In a study I completed in the summer of 2006, 187 business executives provided insights into the role of mobile phones in their jobs. Survey participants were asked to score on a five point scale, their satisfaction with their chosen mobile operator.