Brockmann and Company | Customer Insights

In a study I completed in the summer of 2006, 187 business executives provided insights into the role of mobile phones in their jobs. Here is the distribution of three classifications of their functions:

• Customer facing such as sales and marketing
• Executive, administration, information technology, finance and management
• Product, services and manufacturing 

How do executives and administation-types rate satisfaction with their mobile operator's coverage?

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