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Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Which Instant Messaging service do you PRIMARILY use with customers?
 

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Usefulness of Group Call - 3 - Management PDF Print E-mail
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Tuesday, 17 April 2007

187 mobile professionals gave their views on how they use mobile devices, applications and services. As well, I asked questions about the scope of potential new applications of interest to them. Here's what one segment, the management, administrative and IT professionals said about the usefulness of Group Call service.

How useful is group call to you?

Group call. Imagine that you get a message on your cell phone labeled ‘Manager’s Group Call’ and as you accept the call, the system plays a message from her that there is an emergency board meeting and she needs you to participate in a conference call right now. The system invites you to hit number sign to join thecall. You enter the conference call immediately. 

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