The Future of Business Communications 

April 2007

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  The communications industry is making a big deal about unified communications. Is it real? What does it mean to users? Where will this take us?

With the preponderance of coverage around voice over IP, SIP, applications and the apparently new entry of both Microsoft and IBM into the enterprise communications mix, a cauldron of confusion and or opportunity has been heated up.

What's the future to hold? What are the effects of these new participants? Will they be successful? Will my current mix of applications be useful? How will I be affected by these 'opportunities?'

In this report, Brockmann & Company reviews the major dynamics that got the industry to this point. Extrapolating that trajectory to the future presents unique insights into how what's going on now makes sense, and sets up a predictive view of what to expect.

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