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Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies. Learn more about Customer Insight. |
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| Written by Peter Brockmann | |
| Tuesday, 10 July 2007 | |
How often do you forget your password?
Here are the results of 40 visitors to Brockmann.com in June 2007.
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People are notorious creatures of habit, yet they frequently forget their passwords. This is the #1 reason for calls into IT help desks and are opportunities for attack. We need a better way to manage the myriad password requirements - six digits, changed monthly, numbers and letters, upper and lower cases, yuck!