Customer Insight

Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Did you complain about voice quality to your IT or Telecom department last month?
 

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How often do you forget your password? PDF Print E-mail
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Written by Peter Brockmann   
Tuesday, 10 July 2007

How often do you forget your password?

 

passwords_071007People are notorious creatures of habit, yet they frequently forget their passwords. This is the #1 reason for calls into IT help desks and are opportunities for attack. We need a better way to manage the myriad password requirements - six digits, changed monthly, numbers and letters, upper and lower cases, yuck!

 Here are the results of 40 visitors to Brockmann.com in June 2007.

 





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