Brockmann and Company | Customer Insights - Video Conferencing Challenges

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Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Video Conferencing Challenges

Written by Paul Brockmann

Tuesday, 21 August 2007

Some of our survey respondents gave their views on ‘What's stopping you from doing more video conferencing in your job today?’

Lack of QoS everywhere. But that is being addressed. Als, we outsourced our videoconferencing and had ad numerous issues with the MCU management portion. We are trying to purchase our own MCU to address these issues.

Thomas Murphy, Pershing LLC, A Bank of New York Company, USA

Related study: The Perfect Storm: Why Video Conferencing will Dominate Business Communications