Brockmann and Company | Customer Insights - Conferencing in... Public Sector

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Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Conferencing in... Public Sector

Written by Peter Brockmann

Tuesday, 18 September 2007

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This is the second in a series of industry reports on Conferencing. Here the public sector represents great opportunity for improvement in their use of collaboration technologies. Frequency and average length of sessions are fewer and shorter than others. Only 31% of respondents from the public sector rated conferencing as very important to their agency's success, which was the lowest of all industries studied.

Key factors for decisions about audio conferencing and video conferencing are discussed and presented.