Brockmann and Company | Customer Insights - Video Conferencing Peer Advice

Customer Insight

Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Video Conferencing Peer Advice

Wednesday, 03 October 2007

Some of our survey respondents gave their views on ‘What advice would you give a peer contemplating investment in video conferencing capabilities?’

First thought is to stay away from ISDN. Second is to have a solid IP network capable of supporting QoS for your video streams. Third is to purchase your own MCU. Fourth is to have an educated staff to manage this environment. And last is choice the right partner for you equipment. We've had great success with Polycom.

Thomas Murphy, Pershing LLC, A Bank of New York Company, USA

Related study: The Perfect Storm: Why Video Conferencing will Dominate Business Communications