Customer Insight

Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Most Valuable Email - Publishing PDF Print E-mail
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Thursday, 06 December 2007

Participants in our research on Email and Business Applications were asked to describe their most valuable email and the cost to the business if that message had not arrived.

$200,000

We received an order acknowledgment that was caught for several days in a spam filter which delayed critical follow up.

Manager, Sales, Publishing, UK 


Related Report: The Problem with Email 




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