Brockmann and Company | Customer Insights - Email in... The Telecom services markets

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Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Email in... The Telecom services markets

Tuesday, 18 December 2007

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This report review top findings on users' email experience in the telecommunications, Internet, VoIP, wireless and cable services markets. Email is the most important communications application for this industry yet the users experience is not very satisfying. How best to characterize the users' issues and challenges?

This report shows the Spam Index results for these users as compared to nearly 500 other business email users.