Brockmann and Company | Customer Insights

My 20-something daughters want to go to New York for a day on the town and arranged to stay in the city at the Pod Hotel. 

This place has all the cool amenities that appeal to young people: bunk beds with separate lights and TVs, free WiFi, iPod alarm systems, terraces and the most interesting attribute to me... 

... the use of social networking services to enhance the guest experience.

Once you register a room, you get a password to the forum emailed to you.

That password opens you to a complete guests-only portal where you can post a message for friends, ask for company to go out to dinner with and go to drinks with folks. Something that lots of people look for when they visit a new town for fun (New York City is kinda like that) is little things to find other fun-minded people.

The hotel can post notices to all guests about special promotions and great fun. 

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