Brockmann and Company | Customer Insights - Most Valuable Email

Customer Insight

Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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How much more would you pay for an IMMERSIVE Telepresence session instead of an HD video conference

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Most Valuable Email - Consumer Products

Monday, 14 January 2008

Participants in our research on Email and Business Applications were asked to describe their most valuable email and the cost to the business if that message had not arrived.

$20,000

WE keep the business relationship basically by email, so this tool is one of the most important we have.

Manager, Supply chain, Consumer products, Mexico

Related Report: The Problem with Email

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Brockmann and Company | Customer Insights