Brockmann and Company | Customer Insights - Most Valuable Email

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Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Most Valuable Email - Telecom

Friday, 25 January 2008

Participants in our research on Email and Business Applications were asked to describe their most valuable email and the cost to the business if that message had not arrived.

$3,000

As a University lecturer, if one of my clients/students does not receive an important email, it could cost him a degree rating, or even failure of a course. And I could be blamed.

Manager, IT, Telecom, Chile

Related Report: The Problem with Email