Brockmann and Company | Customer Insights - Perspectives on Unified Communications Services

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Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Perspectives on Unified Communications Services

Tuesday, 25 March 2008

This Perspectives report reviews the priorities, propensities and critical decision criteria our panel of users use when making decisions about unified communications services. 49% of respondents have made UC Services a priority for 2008.

Based on a forecast of communications services conducted in November 2007, this report brings a fresh light on the rationale behind unified communications services. Why and what to look for are reviewed.

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