Customer Insight

Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Which Instant Messaging service do you PRIMARILY use with customers?
 

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Most Valuable Email - Finance PDF Print E-mail
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Friday, 04 April 2008

Participants in our research on Email and Business Applications were asked to describe their most valuable email and the cost to the business if that message had not arrived.

$8,000

Real Estate transactions are handled through fax/email.  A failed send/receive could potentially cost a transaction.

CIO, CFO, IT, Finance, Russia 


Related Report: The Problem with Email 




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