Brockmann and Company | Customer Insights - Conferencing in The MidMarket

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Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Conferencing in The MidMarket

Written by Paul Gobron

Monday, 28 July 2008

confmidmarket REPORT.

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The MidMarket is represented by organizations with 101-1,000 employees. This report reviews the results of our study on business uses of conferencing services.

Key findings:

Face-to-face meetings and audio conferences are the most important conferencing methods in the MidMarket
MidMarket spends 56% more time per month in room video conference sessions than others
A third more MidMarket than others expect the length and frequency of room video to increase