As a standard component of our research instruments, participants are asked to provide more details on their experiences than possible through our multiple choice type questions. Some participants agree to participate in followup interviews which bring even richer commentary, since they often comment on the findings. Here are their comments and insights.
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Monday, 11 February 2008 |
Participants in our research on Email and Business Applications were
asked to describe their most valuable email and the cost to the
business if that message had not arrived.
$10,000
It was a price adjustment in our favor.
Manager, Supply chain, Telecom
Related Report: The Problem with Email
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Friday, 08 February 2008 |
Participants in our research on Email and Business Applications were
asked to describe their most valuable email and the cost to the
business if that message had not arrived.
$1,000,000,000
Email to supplier.
Staff, IT, Telecom, USA
Related Report: The Problem with Email
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Thursday, 07 February 2008 |
Participants in our research on Email and Business Applications were
asked to describe their most valuable email and the cost to the
business if that message had not arrived.
$100,000
An agreement from a client.
Director, Sales, Computer, USA
Related Report: The Problem with Email
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Wednesday, 06 February 2008 |
Participants in our research on Email and Business Applications were
asked to describe their most valuable email and the cost to the
business if that message had not arrived.
$3,000
My business is based on residual commissions on services. Losing an individual opportunity due to lost email is not a killer, but effests incremental income.
Related Report: The Problem with Email
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Tuesday, 05 February 2008 |
Participants in our research on Email and Business Applications were
asked to describe their most valuable email and the cost to the
business if that message had not arrived.
$2,500,000
It was an approval and final exceptance of a tender response.
Manager, IT, Finance
Related Report: The Problem with Email
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Stimulating Alternatives to Business Travel
