As a standard component of our research instruments, participants are asked to provide more details on their experiences than possible through our multiple choice type questions. Some participants agree to participate in followup interviews which bring even richer commentary, since they often comment on the findings. Here are their comments and insights.
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Tuesday, 20 November 2007 |
Participants in our research on Email and Business Applications were
asked to describe their most valuable email and the cost to the
business if that message had not arrived.
$20,000
Obtaining information relevant to your customer/business.
Staff, Administration, Finance
Related Report: The Problem with Email
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Monday, 19 November 2007 |
Participants in our research on Email and Business Applications were
asked to describe their most valuable email and the cost to the
business if that message had not arrived.
$5,000,000
Time critical investment decisions.
VP, Administration, Finance
Related Report: The Problem with Email
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Friday, 16 November 2007 |
Participants in our research on Email and Business Applications were
asked to describe their most valuable email and the cost to the
business if that message had not arrived.
$286,000
All of our invoices are sent as PDF attachements to e--mails. Hard to say that it would be the momentary damages of the not receiving it as the balance carry forward would highlight the missing invoice at a later time.
CxO, Administration, Software, Canada
Related Report: The Problem with Email
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Thursday, 15 November 2007 |
Participants in our research on Email and Business Applications were
asked to describe their most valuable email and the cost to the
business if that message had not arrived.
$200,000
ROI analysis for a client who bought the product.
Related Report: The Problem with Email
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Wednesday, 14 November 2007 |
Participants in our research on Email and Business Applications were
asked to describe their most valuable email and the cost to the
business if that message had not arrived.
$120,000
Was an agreement we had with the Federal Government. If it was not satisfied then they would of inhabited us on future growth.
Related Report: The Problem with Email
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