Brockmann and Company | Customer Insights

At VoiceCon, I met with Seamus Hourihan VP Marketing & Product Management and Jim Slaby, Director, Enterprise & Contact Center Solutions Marketing from Burlington MA's Acme Packet. Both Seamus and Jim had worked together at Wellfleet and then Bay Networks in the mid-1990s.

With a commanding lead in the Session Border Controller market, where Acme Packet has 500 customers in more than 85 countries, the products support a wide range of applications spanning VoIP interconnects/peering for IP transit, PSTN origination and termination and ASP access and hosted business and residential IP communications, including IP centrex, voice over broadband, and 3G video telephony.