Brockmann and Company | Customer Insights

The Collaboration research practice encompasses customer insights on conferencing adoption, use and implementations including video, telepresence, audio and web conferencing.

 

Messaging is an important element of business communications. Historically, it began with voicemail in the mid-1980s, then email and today includes SMS, instant messaging and more recently can encompass social media such as blogging and wikis. In the course of the Brockmann & Company Messaging Research program, insights into the adoption, use and importance of various messaging services and capabilities are presented. 

In late 2007, half of the human population had a mobile phone. Many of these are business-centric implementations for traveling executives and busy sales and support professionals. Mobility issues and opportunities are discussed and presented in this framework.

 

Brockmann & Company conducts research on messaging, collaboration and fundamentals of information technologies and macro-trends in the industry.

Prior to forming Brockmann & Company in 2007, Peter Brockmann wrote white papers and conducted market research as part of his duties as a marketing executive and thought leader. His writings cover enterprise SIP-based VoIP systems, VoIP Security and enterprise fixed-mobile convergence and include writings for Nortel, 3Com and FirstHand Technologies.