Brockmann and Company | Customer Insights - Abstracts

Customer Insight

Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Which Instant Messaging service do you PRIMARILY use with customers?

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Here are summaries of recent Brockmann & Company research complete with links to download content.

Fundamental Research ( 4 items )
Fundamental Research includes topics that aren't messaging or aren't collaboration technologies. Trends in hardware and services are included here.
Collaboration Research ( 25 items )

Brockmann & Company provides consulting and research services. View the abstracts below for our most recent reports on collaboration, video, audio and web conferencing. Our content is available as 2-page briefs, PowerPoint presentations, Benchmark reports and Spotlight reports. To download the reports associated with the abstracts below, you must register with the site. It's a simple process requiring a working email address and your name.
Messaging Research ( 16 items )

Brockmann & Company provides consulting and research services. View the abstracts below for our most recent reports on Messaging - email, instant messaging, voicemail and videomail. Our content is available as 2-page briefs, PowerPoint presentations, Benchmark reports and Spotlight reports. To download the reports associated with the abstracts below, you must register with the site. It's a simple process requiring a working email address and your name.
Pre-2007 Research ( 1 items )

Brockmann & Company provides consulting and research services. Here are links to content written prior to 2007 and the formation of Brockmann & Company.

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Brockmann and Company | Customer Insights