Customer Insight

Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.

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Comments

As a standard component of our research instruments, participants are asked to provide more details on their experiences than possible through our multiple choice type questions. Some participants agree to participate in followup interviews which bring even richer commentary, since they often comment on the findings. Here are their comments and insights.

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