| Property | Value |
| Name | The Value of Executive Video Communications |
| Description | Users of executive video communications units are more personally invested in the use of video communications services. They are willing to pay a 25-35% premium for video sessions than others when substituting video for audio conferences or web conferences. As well, the video communications using executive gets visual confirmation that customers are satisfied and 29% more claim to have very satisfied customers. As well, because users of executive video communications systems are able to avoid travel they are more productive and have 29% higher revenue per employee. Clearly, executive video communications systems are particularly important in any enterprise communications and collaboration strategy.
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| Filename | Brockmann_ValueExecutive_072308.pdf |
| Filesize | 1.59 MB |
| Filetype | pdf (Mime Type: application/pdf) |
| Created On: | 07/21/2008 16:54 |
| Viewers | Everybody |
| Hits | 40 Hits |
| Last updated on | 07/21/2008 17:04 |
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Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies. Learn more about Customer Insight. |
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