North Americans Score Highest on Mobility Index: No Longer Laggards

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Created on Tuesday, 07 September 2010 11:00

Written by Peter Brockmann

This report crushes that old 'rule of thumb' that North Americans were 18-30 months behind Europeans in the adoption of mobile services and technologies. WRONG.

This report shows that more of the North American Panel have the technology, organization and processes in place to properly and efficiently exploit mobile technologies and services for business advantage, than their peers and competitors in Asia, Australia and Oceania and their peers and competitors in Europe, Middle East and Africa regions. And, the results show it.

The North American Panel reported 25% higher customer satisfaction, 44% higher employee satisfaction and 24% higher average revenue per employee than their peers and competitors outside the USA, Canada and Mexico.

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