At VoiceCon, Microsoft made much noise about how the softphone delivered better audio quality than a leading IP phone. (see…
Read MoreAt VoiceCon, Microsoft made much noise about how the softphone delivered better audio quality than a leading IP phone. (see…
Read More
In a study of 187 mobile professionals, those identifying themselves as management, administrative or IT functions were asked to estimate…
Read MoreJust by lustening to Jeff Raikes, you'd think that Microsoft invented the software-based enterprise telephony system (we used to call…
Read More
This is from a study of 187 mobile professionals that I conducted in summer of 2006. Customer-facing professionals estimate the…
Read More
From a study of 187 mobile professionals, we learn many things. Here is a comparison of the percentages of business…
Read More