Customers Know Best Where else can you get customer insights? We have always been a big fan of learning from…
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Vonage Ordered to Pay $58 M for Patent Infringement
Vonage, the VoIP service provider has been ordered to pay Verizon $58 million in a jury trial in Virginia. Verizon…
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Executives Rate Mobile Operator Coverage
In a study I completed in the summer of 2006, 187 business executives provided insights into the role of mobile…
Read MoreEricsson Positions Enterprise Mobility
While at VoiceCon, my first meeting was with my friend Frank Puglia, PR Director for Ericsson USA. Frank and I…
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Customer Facing Mobile Coverage Satisfaction
In a study I completed in the summer of 2006, 187 business executives provided insights into the role of mobile…
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